Free shipping is offered on all UK orders over £30. All orders below £30 are subject to a £3.95 shipping fee. Overseas orders are charged at a flat rate of £9.
Orders under £30 are sent by first class delivery with the Royal Mail and should reach you in 1-3 days. All orders over £30 are sent by courier and should take 1-3 days to reach you. Overseas orders under £30 are sent by airmail and should take 3-5 days for Europe and 5-7 days for the rest of the world. Overseas orders over £30 are sent by “International Signed for” with the Royal Mail and should take 3-5 days for Europe and 5-7 days for the rest of the world. If you require next day delivery this may be possible but you will need to order by phone on 07903074357. Next day delivery will be charged at a flat rate of £10.00, UK only. Not possible on Saturday delivery.
We aim to send all orders out within 5 working days of receipt. However at busy times it can take us a little bit longer. If you need your order for a special occasion then let us know and we will do our best to get it to you on time. You can call us on 07903074357 to check the status of your order or drop us an email to firstname.lastname@example.org.
Items lost in transit Orders sent via Royal Mail recorded delivery are subject to Royal Mail terms. Parcels are not considered lost/missing by the Royal Mail until 15working days after the sending date. We are therefore unable to resend or refund for orders lost in transit until 15 working days after the orders ending date. Tracking information is available upon request.